Welcome Letter Template

Agents care about the wellbeing of their tenants, why not let them know from the start?

Begin as you mean to go on and help them settle whilst covering some of the situations that lack of knowledge allows to crop up. Maybe a welcome letter or email as below:

Subject: Welcome to Your New Home

Dear [Tenant’s Name],

We are delighted to welcome you to your new home. Moving into a property is not only about a change of address but about creating a safe, comfortable, and healthy living environment. We want to support you in settling in and making the most of your new surroundings.

Your Home and Your Wellbeing

Our homes play a big part in our daily wellbeing. Since you’ll spend much of your time here, we’d like to share a few helpful tips that can make your living environment healthier, fresher, and more enjoyable.

Fresh Air and Ventilation

In the UK, the climate is often damp, and you may have already noticed—it rains a lot! Without proper ventilation, this can sometimes lead to condensation, dampness, or mould. Fortunately, these issues are avoidable with good everyday habits.

In Germany, there is a tradition called Lüften—a daily routine of opening windows wide for short periods to refresh the air inside. Even in colder months, just a few minutes of good ventilation each day can:

• Reduce condensation on walls and windows

• Prevent damp and mould

• Improve air quality and your sense of wellbeing

• 
  

We encourage you to adopt this simple but effective habit in your new home and together with maintaining a warm home with heating on lower but longer we think you will benefit.

Cleaning and Care

A regular cleaning routine is another key part of keeping your home healthy. By wiping surfaces, keeping kitchens and bathrooms dry, and vacuuming floors, you’ll help prevent dust, moisture build-up, and mould.

Adapting to the UK Climate

If you’ve come from overseas, you may find the UK climate a little different. The higher rainfall and cooler months can create challenges indoors, but by combining regular ventilation, careful use of heating, and simple cleaning routines, you’ll keep your home fresh, dry, and comfortable all year round.

Every Home is Unique

You may find that your new home has different features, challenges, or routines compared to your last property. Not all homes are the same, and sometimes small adjustments in lifestyle are needed to get the best out of your living space. This might mean adapting how you heat, ventilate, or maintain the property to suit its design and location.

We hope these tips help you feel settled and supported as you make this house your home. If you have any questions, please don’t hesitate to get in touch with us.

Wishing you happiness and good health in your new home,[Your Letting Agency Name / Landlord Name]