Professional Property Management Services & Charges (2026)
- 3 days ago
- 4 min read
Transparent, Sustainable & Professional Property Management
Modern residential property management involves far more than simply collecting rent.
Professional letting agents now undertake significant ongoing responsibilities relating to:
legal compliance,
communication,
contractor coordination,
maintenance oversight,
licensing administration,
arrears management,
tenancy administration,
and operational risk management.
Our fee structure is designed to provide transparent, sustainable, and professional property management services within an increasingly regulated private rented sector.
We believe professional letting agents should operate as long-term property management and compliance partners for landlords rather than simply transactional intermediaries.
Our intention is not to create hidden charges or unnecessary administration costs, but to ensure that professional management services remain commercially sustainable while maintaining high standards for landlords, tenants, and managed properties.
All fees shown below are inclusive of VAT.
Working in Partnership
Successful property management relies upon constructive collaboration between landlord, tenant, contractor, and agent.
Our role is to help landlords navigate increasingly complex legal, operational, and compliance responsibilities while supporting professional and respectful tenancy relationships.
Where additional specialist work may give rise to separate charges, these will normally be discussed and agreed in advance wherever reasonably practicable.
Our Management Approach
Our management service is designed for landlords seeking ongoing professional oversight, compliance coordination, operational support, and long-term asset management.
We do not offer limited or partial management services where this may compromise compliance oversight, communication standards, or operational effectiveness.
Full Management Service
Fully Managed Service Fee
12%–18% of the contractual monthly rent
(subject to minimum monthly fee)
Suggested Minimum Monthly Fee:
£120–£180 inclusive of VAT
The management fee is charged for the ongoing provision of management services throughout the management period and is calculated based upon the contractual rent due under the tenancy agreement or occupation contract.
Management services continue throughout periods of arrears, dispute, delayed payment, or enforcement activity, during which the agent’s management, compliance, communication, and administrative responsibilities frequently increase.
Management fees are therefore based upon the contractual rent due under the tenancy or occupation contract rather than rent successfully collected.
The management agreement continues whilst the tenant or contract holder introduced by the agent remains in occupation, unless terminated in accordance with the agency terms.
Initial Instruction & Property Onboarding
Service | Suggested Fee |
Property onboarding and setup | £300–£600 |
Marketing preparation and advertising setup | Included |
Landlord AML and compliance verification | Included |
Compliance review and onboarding administration | Included |
Initial property visit and assessment | Included |
Deposit registration administration | Included |
Inventory coordination administration | £60–£150 |
Check-in coordination administration | £60–£150 |
Compliance Administration Services
Service | Suggested Fee |
Rent Smart Wales administration | £120–£240 |
Selective licensing administration | £150–£350 |
HMO licensing administration | £240–£600 |
EPC renewal coordination | £60–£120 |
Gas Safety Certificate coordination | £60–£90 |
EICR coordination | £60–£120 |
Legionella risk assessment coordination | £60–£120 |
Smoke and CO alarm compliance coordination | £30–£90 |
Deposit dispute administration | £120–£300 |
Contractor quotation coordination | Included below maintenance threshold |
Maintenance & Project Management
Routine maintenance coordination forms part of the standard management service.
Additional project management fees may apply where works require significant administration,
supervision, contractor coordination, insurance liaison, or ongoing oversight.
Works Value | Suggested Fee |
Under £500 | Included |
£500–£2,000 | £60–£180 administration fee |
£2,000+ | 5%–12% project management fee |
Examples may include:
insurance works,
refurbishment projects,
major repairs,
contractor supervision,
or complex maintenance coordination.
Tenancy Changes & Administration
Service | Suggested Fee |
Contract variation | £60–£180 |
Change of sharer / contract holder | £120–£300 |
Guarantor administration | £60–£150 |
Early termination / surrender administration | £180–£480 |
Permitted occupier administration | £60–£120 |
Additional document preparation | £60–£180 |
Arrears, Enforcement & Legal Administration
Periods of arrears or tenancy dispute frequently increase the level of management work and legal exposure undertaken by the agent.
Standard management fees therefore continue throughout periods of arrears, dispute, delayed payment, enforcement activity, or possession proceedings.
Additional enforcement, court, mediation, or specialist administration work outside routine management may be charged separately.
Service | Suggested Fee |
Rent arrears escalation administration | £60–£180 |
Notice preparation and service | £120–£240 |
Court bundle preparation | £300–£750 |
Possession coordination administration | £240–£600 |
Tribunal or court attendance | Hourly rate or fixed fee |
Bailiff coordination administration | £120–£300 |
Mediation coordination | £120–£300 |
Vacant Property Services
Service | Suggested Fee |
Vacant property inspections | £30–£90 per visit |
Key holding service | £30–£90 per month |
Utility administration | £30–£120 |
Refurbishment access coordination | £60–£180 |
Sale access coordination | £60–£180 |
Additional Professional Services
Service | Suggested Fee |
Hourly administration rate | £60–£120 per hour |
Specialist compliance research | Hourly rate |
Insurance claim administration | Hourly rate or percentage fee |
Non-routine landlord reporting | Hourly rate |
Complex dispute administration | Hourly rate |
Transparency & Best Practice
We believe professional agency services should be:
transparent,
clearly explained,
commercially sustainable,
professionally delivered,
and fairly structured.
Many of the greatest operational demands placed upon managing agents arise during periods involving:
rent arrears,
tenancy disputes,
enforcement proceedings,
compliance investigations,
and major maintenance events.
This fee structure reflects the ongoing professional obligations, communication responsibilities, compliance oversight, and operational work undertaken during such periods.
Our intention is not to create hidden charges or unfair penalties, but to provide a clear and sustainable framework for delivering professional property management services.
Important Notes
All fees are inclusive of VAT.
Fees may vary depending upon property type, location, licensing requirements, or complexity.
Certain specialist services may require bespoke quotations.
Full terms are contained within the separate Agency Terms of Business document.
This document is intended as a guide to standard charges and services.
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